More impact with processes, automation and assistant systems
We help SMEs in the Nuremberg region digitize workflows, use AI where it makes sense and run automations reliably — with a focus on security, maintainability and measurable results.
Consulting + implementation — without buzzword overload
From goal definition to operations: we combine technology, processes and people — so the solution actually works day to day.
- Clear roadmap: goals, scope, effort and quick wins.
- Secure delivery: permissions, logging, backups and standards.
- Integrations: Microsoft 365, Google, CRM/ERP, ticketing and more.
- Operations: documentation, monitoring, handover and support.
Technology partners we work with
Proven tools from the AI and security ecosystem — carefully integrated and operated securely.
GitHub
OpenAI
Claude
n8n
Google
Cloudflare
Digitalization
Digitalization means fewer manual handovers, clearer responsibilities and shorter lead times. We structure processes, select suitable tools and implement them cleanly — so your team feels the relief.
Documents, tickets, approvals or recurring tasks: we make steps transparent and automation-ready.
- Process analysis & target design (roles & responsibilities)
- Digital forms, approvals, structured storage & workflows
- Reporting & KPIs (e.g. lead time, error rate)
- Data quality: structure, duplicates, standards
- Rollout & training — so it gets used
Outcome
Less friction, more speed
Digitalization doesn’t have to be a huge program: with a prioritized list, meaningful improvements often happen within weeks.
AI agents & assistant systems
AI is strongest when it’s integrated into daily work: as an assistant for research, drafts and summaries — or as an agent that triggers defined tasks in your tools.
We build solutions with clear boundaries, audit trails and the right data sources — no “black box”.
- Use-case workshop (value, risk, data, adoption)
- Prompt/policy design, roles & approval logic
- Integration into M365/Google/CRM/support/ticketing
- Quality: tests, guardrails, monitoring
- Privacy & security-by-design (e.g. least-privilege)
Typical use cases
- Suggest support replies (with sources)
- AI phone agents
- Email processing
- Extract tasks from meeting notes
- Create technical documentation faster
- Research & summaries for sales/PM
n8n — automation & integration
n8n connects your systems (email, CRM, ticketing, cloud storage) into robust workflows. Replace manual copy-&-paste with traceable automation.
We pay attention to versioning, error handling and operations — so workflows run reliably.
- Workflow design with retries & error handling
- API integrations, webhooks, data mapping
- Credential management & least privilege
- Self-hosting/deployment, updates & backups
- Documentation & team handover
Examples
Automations that help immediately
- Lead → CRM → appointment → follow-up
- Ticket → prioritization → notification → SLA
- Invoice → filing → approval → accounting
RAG & Co. — answers with sources from your data
RAG (retrieval-augmented generation) combines your documents/knowledge base with AI so answers become verifiable and easier to control.
Great for support, internal FAQs, policies and product knowledge — with proper permissions and citations.
- Document pipeline (import, chunking, metadata)
- Access control per team/source/area
- Answers with citations, versioning, feedback loop
- Evaluation: reduce hallucinations, measure quality
- Options: vector search, hybrid search, tool use
Faster knowledge, fewer back-and-forth
- Faster onboarding and support
- Knowledge stays in the company
- Transparent sources instead of “AI says …”
- Scalable from pilot to production
Cybersecurity: DIN SPEC 27076
Need a fast, structured view of your security posture and a prioritized action plan? The Cyber Risk Check according to DIN SPEC 27076 is a standardized entry point — especially suitable for SMEs.
Details, scope, checklist areas and pricing are on the dedicated page.
- Standardized assessment framework (clear & traceable)
- Prioritized measures for quick improvements
- Solid basis for further standards (e.g. ISO 27001)
- Local delivery in the Nuremberg region
Note
Security by design
Whether digitalization, AI or automation: permissions, traceability and security are part of the design — not an afterthought.
Frequently asked questions
How much does a digitalization project cost?
It depends on the scope. We often start with an analysis and a prioritized action plan that clearly shows effort and cost — so you know what to expect before anything starts. No hidden fees.
What company sizes do you work with?
Our focus is on small and medium-sized businesses (SMEs) in the Nuremberg area — typically 5 to 200 employees. This target group benefits most from pragmatic, cost-efficient IT consulting without enterprise overhead.
How long does a DIN SPEC 27076 cyber risk check take?
The interview takes around 2–3 hours. You then receive a structured report with prioritized measures — typically within a few business days.
Is my data safe with AI solutions?
Data protection and security are never an afterthought for us. We build AI solutions with clear access controls, audit trails and GDPR-compliant data storage. On-premise or German data centers available on request.
What happens after the cyber risk check?
The report contains concrete, prioritized measures. We can support you during implementation — from individual steps up to full ISO 27001 preparation. We'll discuss this individually after the check.
Get in touch
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GLÜCKSGRIFF smart IT- and Websolutions
Günter Göpfrich -
Wilhelm-Spaeth-Straße 74
90461 Nuremberg
Fast & simple
Tell us what you need — we’ll get back to you within 24 hours with a proposal for next steps.